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With MINI Proactive Care, MINI is always by your side. It identifies technical problems or the need for any maintenance work at an early stage. And this enables us to provide you with the best solution for any situation. You will receive professional support from our experts. We take care of everything. There are no extra costs. You enjoy total peace of mind – on and off the road.
PROACTIVE.
Keeps potential breakdowns at bay - before they can happen.
TAILORED.
Service options designed to match your MINI and your needs.
STRAIGHTFORWARD.
Quick fixes and maintenance, even remotely.
PROFESSIONAL.
Support from MINI certified technicians using MINI Original Parts.
FREE OF CHARGE.
Included in your active MINI Connected contract.¹
MINI Proactive Care connects you effortlessly to the world of MINI Service and beyond - so you can focus on the fun while we handle the details.
Did you close the windows? Want to check your fuel level, range and mileage? Just tap into the MINI App and instantly view the key details about your MINI from the Vehicle tab, including:
Did you close the windows? Want to check your fuel level, range and mileage? Just tap into the MINI App and instantly view the key details about your MINI from the Vehicle tab, including:
¹ Please refer to your local contracts and insert relevant legal texts here.
² The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone.
For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country.
MINI is one of the first car manufacturers to offer proactive and preventive services. MINI Proactive Care means taking action before it becomes necessary. To achieve this, precise sensors evaluate real-time data and automatically detect any service and repair needs for your MINI. You will be contacted by MINI should any irregularities be detected. Please note that the scope of maintenance work offered by MINI Proactive Care may vary from country to country.
We need your current details to ensure we can get in touch with you if necessary so you get to benefit from all the advantages of MINI Proactive Care. Please also make sure that you have consented to our use of your data and that your MINI is registered to your MINI Connected account. This is the only way we can offer you comprehensive and tailored support in the event you require a service.
Condition Based Service is part of MINI Proactive Care. It is therefore a key element of our MINI service pledge to you, to detect function failures and maintenance requirements with your MINI at an early stage. At MINI, maintenance is not routinely performed at fixed intervals but is based on actual vehicle usage. The Condition Based Service monitors the condition of components for wear as well as fluid quality through sensors and specific algorithms. When the vehicle is new, it will display a theoretical first service date which will be revised as you use the vehicle. This means you will only be alerted when a service is required.
MINI Connected is a suite of intelligent functions, apps and services that connects you and your passengers to your MINI, linking you up securely and seamlessly with your world around you. It helps make your everyday life more convenient. And makes driving safer – and more fun.
The MINI App is your companion for a vast set of relevant vehicle features and functionalities. It connects you with your MINI and gives you instant access to your MINI’s status. You can see when your next service is due as well as, check your electric range and charging status, and even use the MINI App as a Digital Key. Remote services let you search for your vehicle in say, a big car park, lock/unlock doors and adjust climate control remotely. It also gives you direct access to your MINI Service Centre.
The windscreen is a key factor in the vehicle’s overall rigidity, functionality and safety. After replacing the windscreen, it is necessary to recalibrate the sensors, cameras and head-up display. In order to do this, the MINI Certified Technicians use MINI specific tools which they are specially trained to use. This perfect calibration is essential to ensure that your vehicle’s safety systems and the automatic windscreen wipers function correctly.
Yes, through Remote Software Upgrades, your MINI receives quality improvements and, depending on the country of delivery, model and equipment, new functions or functional improvements free of charge and over the air. Once a Remote Software Upgrade is available for your vehicle, you will receive a notification via the MINI App on your smartphone and in the central instrument (“MINI Interaction Unit”) of your vehicle.
